Refund Policy

Last updated: July 1, 2026

1. Overview

Our pricing separates our service fee from third-party pass-through costs such as government filing fees and registered agent fees. Refund eligibility differs between the two, because pass-through costs are paid to third parties and are often non-recoverable once incurred.

2. Service fee

• Before work begins: If you cancel before we have started work on your order, your service fee is fully refundable.
• After work begins: Once we have begun preparing or submitting your filings, the service fee reflects work performed and is non-refundable, except where required by law.

3. Pass-through costs (state fees, registered agent fees, etc.)

Government filing fees, registered agent fees, and similar third-party costs are non-refundable once they have been paid to the relevant third party or submitted for filing, because they are not recoverable by us. This applies even if a downstream application (for example, an EIN or a bank account) is later declined, since those outcomes are outside our control.

4. Situations we do not refund

We cannot refund costs or fees where:

• A government agency, bank, or other third party declines or delays an application for reasons outside our control;
• You provided inaccurate or incomplete information that caused a filing to fail;
• You did not respond to requests for information needed to complete the service;
• The service was completed as described.

5. How to request a refund

To request a refund, contact hello@easyllc.live with your order details and the reason for your request. We aim to review requests promptly and will let you know the outcome and, where a refund is due, the expected timing.

6. Chargebacks

If you believe you are owed a refund, please contact us first so we can resolve it directly. Initiating a chargeback without contacting us may delay resolution.

7. Contact

Refund questions: hello@easyllc.live